Complaints Procedure
We take patient concerns and complaints seriously. At Chapelfields Dental Practice, we aim to provide a high standard of care and service to every patient. If you are unhappy with any aspect of your experience, please let us know so that we have the opportunity to listen to your concerns, investigate them fairly and try to resolve the matter.
Our Complaints Manager is Dr Jaskaran Cheema.
Our full Patient Complaints Procedure explains how we handle complaints, expected response times and the organisations patients can contact if they remain dissatisfied.
Patients can raise a concern by contacting the practice directly at:
Chapelfields Dental Practice
2 Sir Thomas White's Road
Chapelfields
Coventry, CV5 8DQ
Telephone: 024 7667 4886
Email: dentalpractice80@gmail.com
Complaints will be handled respectfully, confidentially and in accordance with the practice complaints procedure.
If you wish to make a formal complaint, please refer to our Patient Complaints Procedure above or contact the practice directly.
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